Aroha Leadership - Privacy Policy and Terms of Service

Introduction

Aroha Leadership, its subsidiaries, and affiliates (collectively, the "Company," "We," or "Us") thank you for visiting our online and mobile resources. This document contains both our Privacy Policy and Terms of Service, which together form a legally binding agreement between you and your business ("you") and Aroha Leadership, governed by New Zealand law.

By accessing, using, subscribing, or placing an order through our websites or services, you agree to these combined terms. If you do not agree to these terms in their entirety, you are not authorized to use our services.

PART A: PRIVACY POLICY

Who We Collect Personal Information From

We may collect personal information from visitors to our online resources, our customers, our workforce and job applicants, and third-party vendors and business partners.

Personal information means information about an identifiable individual, as defined by the New Zealand Privacy Act 2020.

What We Collect Voluntarily Submitted Information

If you participate in certain activities via our online and mobile resources, you may provide us with information such as your name, email address, physical address, phone number, professional information, and financial account information. We do not sell, rent, or trade voluntarily submitted personal information with third parties.

Some ways you may voluntarily give us your personal information include:

Emails and online forms, account registration, event registration, service subscription, social media and community features

Automatically Collected Information

When you visit our online resources, basic information is passively collected through cookies and similar technologies, including your device information, IP address, browser type, operating system, visit duration, pages viewed, and access times.

We use Google Analytics and allow third-party vendors to use cookies to collect information about your browsing activities. You can opt out of Google Analytics by going to

https://tools.google.com/dlpage/gaoptout

.

We use collected information to administer our online resources, enhance your experience, and improve our services.

External Sites, Apps, Links and Social Media

We maintain presence on external social media platforms and may link to third-party sites. We are not responsible for the content or privacy practices of these external platforms. Please review their privacy policies for more information.

When/With Whom We Share Personal Information

We may share your personal information with:

Affiliates

We may share your information within our family of companies.

Legal Disclosures

We may disclose your information when required by New Zealand law, including in response to court orders and legal requests.

To Prevent Harm

We may disclose your information when we believe it necessary to protect our rights or the safety of others.

Business Transfer

If we or our assets are acquired by another entity, personal information may be one of the transferred assets.

Vendors and Business Partners

We may share your information with third parties with whom we have a contractual relationship. We attempt to restrict what these parties can do with your information through written contracts.

Your Rights and Options

Under the New Zealand Privacy Act 2020, you have the right to:

Access your personal information

Request correction of your personal information

Request deletion of your personal information in certain circumstances

Be informed about the collection and use of your personal information

Object to direct marketing

You may opt out of receiving materials from us by following opt-out instructions in communications or by contacting us directly.

Children's Privacy

Our online resources are not intended for use by children under the age of 13. We do not knowingly collect personal information from minors under 13. If we become aware that anyone under 18 has submitted personal information, we will delete that information.

How We Protect Collected Personal Information

We maintain reasonable security safeguards to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction, as required by the New Zealand Privacy Act 2020. However, we cannot guarantee absolute security of your information.

PART B: TERMS OF SERVICE

Website Use

Our websites and services are intended for businesses operated by adults. By using our services, you confirm that you are at least 18 years old, operate a business, and have the legal capacity to enter into a binding contract.

Intellectual Property and License Terms

All content on our websites is protected by copyright and intellectual property laws. The Aroha Leadership trademark and logo are proprietary marks, and their use without permission is prohibited.

When you purchase a subscription, Aroha Leadership provides you a revocable, limited, non-exclusive, non-transferrable license to use our software. You acknowledge that:

The software is copyrighted material owned by Aroha Leadership

You do not acquire ownership rights

You may not modify, publish, transmit, or create derivative works

You may not copy or redistribute content without permission

Prohibited Conduct

You agree not to:

Engage in any unlawful or unethical practices

Send spam or unsolicited communications

Post offensive, explicit, or threatening content

Upload sensitive personal information

Interfere with the security or operation of our websites

Infringe upon intellectual property rights

Account Information and Security

By creating an account, you warrant that the information you provide is truthful and accurate, and you are responsible for maintaining the confidentiality of your account credentials.

Orders and Payments

Payment must be received before your order is accepted. We may require additional information or cancel orders at our discretion. All prices are in United States Dollars unless otherwise stated.

Subscription Terms and Automatic Payments

When you subscribe to our services, you authorize recurring payments according to your subscription plan. Your account will be charged the subscription fee plus applicable tax monthly.

To cancel your subscription, email [email protected] at least ten (10) days before your next payment date. You must complete a cancellation survey prior to cancellation.

Refund Policy Aroha Leadership has no refund policy unless explicitly stated. Digital products are deemed "used" once emailed, downloaded, or opened. If you stop using our services before the end of your billing cycle, no refund will be provided.

Products, Services, and Prices

Product and service information and prices are subject to change without notice. Price changes will take effect on the first day of the month after notification by email.

Disclaimer of Results

Individual results will vary depending on factors unique to your business. Aroha Leadership does not guarantee your business success, income, or sales. We provide tools and training, but do not sell a "get rich quick" program or guaranteed system.

Your Business Responsibilities

You are solely responsible for:

Operating your business in compliance with all applicable laws

Collecting and reporting all applicable taxes

Ensuring your advertising, marketing, and business practices comply with relevant regulations

Testimonials and User Content

By submitting testimonials, reviews, photos, videos, or other content, you grant Aroha Leadership a royalty-free, worldwide, perpetual license to use such content. We reserve the right to edit or remove user content at our discretion.

Legal Compliance and Anti-Harassment Commitment

You must comply with all applicable New Zealand laws and regulations, including those governing advertising, marketing, privacy, and communications. You agree not to use our services to harass, target, or interfere with others.

Disclaimers of Warranties

EXCEPT WHERE PROHIBITED BY NEW ZEALAND LAW:

THE WEBSITES AND ALL CONTENT ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE MAKE NO REPRESENTATIONS OR WARRANTIES REGARDING RELIABILITY, ACCURACY, OR COMPLETENESS OF INFORMATION ON OUR WEBSITES.

Limitation of Liability

EXCEPT WHERE PROHIBITED BY NEW ZEALAND LAW:

IN NO EVENT SHALL AROHA LEADERSHIP BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OUR SERVICES, REGARDLESS OF WHETHER AROHA LEADERSHIP HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Dispute Resolution

Any dispute arising from these Terms shall be resolved according to New Zealand law. You agree to first attempt to resolve any issues informally by contacting us at [email protected]

If informal resolution is unsuccessful, disputes shall be submitted to the Disputes Tribunal or appropriate New Zealand court according to the amount in dispute and applicable jurisdictional limits.

Indemnification

You agree to defend, indemnify, and hold harmless Aroha Leadership against any claims, actions, liabilities, damages, expenses, or costs arising from your use of our services, your submission of information, or your violation of these Terms or any law.

Termination

We may terminate this Agreement or suspend your access at any time if, in our sole discretion, you fail to comply with any term or provision or violate any law. Upon termination, you remain responsible for outstanding payments.

Changes to This Agreement

We reserve the right to update these Terms and Privacy Policy at any time by posting changes to our website. Your continued use of our services following any changes constitutes acceptance of those changes.

Communication Consent

By agreeing to these Terms, you consent to receive communications from Aroha Leadership via mail, email, phone, SMS, and automated messages. Message and data rates may apply. To unsubscribe, email [email protected].

Privacy Commissioner and Disputes

If you are not satisfied with how we handle your personal information or respond to your requests, you may complain to the New Zealand Privacy Commissioner at

www.privacy.org.nz

.

Contact Information

For questions about our Privacy Policy or Terms of Service, please contact:

Aroha Leadership

Aroha Leadership, Havelock North, New Zealand, 4130

[email protected]